VOUCHER
STEP 1) CONVERT TICKETS INTO VOUCHER
You can convert your EJEKT 2020 & 2021 tickets into a credit note (Voucher) by visiting this page: https://www.viva.gr/tickets/music/voucher/ejekt-2020-en/.
There is no fee for converting your ticket into a voucher.
Convert tickets one by one, not as multiple tickets order total.
★ Step-by-step process of converting tickets into a Voucher once at page:
1) Click “TICKETS” button, top right
2) Enter your ticket’s barcode > click “redeem”
3) Choose a voucher of equal value to your ticket, enter 1 in quantity > click “book”
4) Complete procedure by entering your personal details
STEP 2) REFUND (with the use of VOUCHER )
For ticket holders of credit notes (voucher) who had purchased their tickets at Viva.gr, using a credit or debit card, the amount will automatically be credited to the card they used for the transaction.
Ticket holders of credit notes (voucher) who had purchased their tickets at physical Viva selling points, in cash, must send an email to mgtliveevents@gmail.com, including: their credit note (voucher) attached, Iban number, bank details, full name and contact number.
Ticket holders of credit notes (voucher) who had purchased their tickets at Public stores using either cash or card, must send an email to: mgtliveevents@gmail.com, including: their credit note (voucher) attached, Iban number, bank details, full name and contact number.
The credit note (Voucher) is valid until 31/12/2022. If it is not used by this date and in accordance with the provisions of article 16 of Law 4708/2020, as amended by the article 133 of Law 4876/2021 (Government Gazette 251/Α/23-12-2021), the customer is entitled and the organizer is obliged to pay the customer a sum equal to the value of the credit note by 31/01/2023, according to the current legal framework.
TERMS & CONDITIONS OF VOUCHER
– This voucher is issued in the context of article 16 of Law 4708/2020 (Government Gazette A 140 / 21-7-2020), as amended and in force with article 70 of Law 4761/2020 (Government Gazette A 248 / 13-12 -2020), article 78 of Law 4795/2021 (Government Gazette A 62 / 17-4-2021) and article 133 of Law 4876/2021 ( Government Gazette 251/Α/23-12-2021) and certifies that the holder has a credit balance due from the above listed organizer in accordance with the above applicable provisions.
– The credit balance can be used for the supply of tickets of equal value to spectacles produced by the above listed organizer.
– It can be used by entering the unique code mentioned above in the online ticket purchase form for the spectacle chosen by the holder of this credit note.
– The value of this credit note will be deducted from the value of the ticket to be purchased, during the time of purchase.
– If the value of the ticket to be purchased is greater than the value of this credit note, then the balance must be paid to the organizer with the respective payment methods that are provided.
– If the value of the credit note is greater than the value of the ticket to be purchased, during the issuance of the ticket the balance of the value of the credit note will be reduced accordingly and will remain
– The voucher is valid until 31/12/2022. If it is not used by this date and in accordance with the provisions of article 16 of Law 4708/2020 as amended by the article 133 of Law 4876/2021 ( Government Gazette 251/Α/23-12-2021) , the holder is entitled and the organizer is obliged to pay to the holder a sum equal to the value of the voucher by 31/01/2023, according to current legal framework.